DEXtra is the first RMM with a built-in AI technician that monitors, diagnoses, and resolves issues autonomously — so your team can stop firefighting and start scaling.
No config files, no server setup, no week-long onboarding. Deploy and go.
One MSI installer, one click. Deploy silently via GPO or hand it to a client — the agent phones home in seconds, not hours.
Hardware, software, patches, services, events, Defender status — a complete picture of every endpoint appears instantly. No extra setup.
A real AI technician reads the ticket, pulls live system data, diagnoses the root cause, and proposes a fix with a risk rating — before your team even sees it.
One-click approve, modify, or escalate. Every action is logged, every fix is auditable, and your engineers only step in when it actually matters.
Replace your stack of disconnected point solutions with a single platform that actually talks to itself. AI helpdesk, remote access, security, patching, scripting, and monitoring — all wired together.
Not a chatbot. A real AI technician powered by Claude that reads live system data, diagnoses the root cause, builds an action plan with risk levels, and executes the fix — all before your L1 finishes their coffee. It escalates when it should, closes tickets when it can, and gets smarter with your Knowledge Base.
Core FeatureFull native remote desktop client for daily work, plus a browser-based web remote you can launch from any device with zero installs. One click from the dashboard, no VPN, no port forwarding, no firewall exceptions. Encrypted end-to-end with per-session credentials that self-destruct.
Native + BrowserScan every endpoint for missing updates, set approval policies, and deploy patches on your schedule. Compliance reports show exactly who's behind — no guessing, no spreadsheets.
Set threshold policies for CPU, RAM, disk, services — anything you care about. Alerts fire to email, Teams, or Slack with full context. Auto-resolve rules close false alarms so your team isn't drowning in noise.
Push antivirus policies across your fleet, quarantine threats remotely, trigger on-demand scans, and track protection status from one dashboard. No more logging into each machine.
Security event ingestion, file integrity monitoring, and compliance scoring across your entire fleet. Severity-coded timelines, correlated alerts, and threat dashboards that make security audits painless.
Drop into a live PowerShell session on any endpoint, or build a library of reusable scripts with scheduled execution and full run history. Fix things now or automate them forever.
Build an internal IT wiki your whole team (and the AI) can reference. Document SOPs, client quirks, and known fixes. The AI helpdesk reads it automatically to resolve tickets faster and more accurately.
Hardware specs, installed software, running services, Windows event logs, registry, and a remote file browser with upload/download — every detail of every machine, live from your browser.
Manage every client from one pane of glass. Org hierarchy with sites, role-based access for your team (L1 through Admin), supervisor KPIs, and a complete audit trail of every action taken.
Generate install tokens, download pre-configured installers, and push agents to endpoints in seconds. Silent installs for GPO, a GUI wizard for manual deploys, and over-the-air updates from your dashboard.
Security isn't an add-on or an upsell — it's baked into every layer. Encrypted credentials, filtered commands, role-locked access, and a complete audit trail of every action taken on every endpoint.
14-day free trial. No credit card. Full feature access from day one.
If it doesn't save your team hours in the first week, walk away — no questions asked.