No hidden fees. No contracts. Cancel anytime. Pay only for the agents you manage.
Reliable RMM for small IT teams getting started with endpoint management.
AI-powered RMM for growing MSPs with autonomous troubleshooting.
Multi-tenant platform for established MSPs with SSO, white-label, and dedicated support.
See exactly what's included in each tier.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Agent Limit | 50 | Unlimited | Unlimited |
| Technicians | Unlimited | Unlimited | Unlimited |
| AI Helpdesk (Claude) | 500/mo | 5,000/mo | Custom |
| System Monitoring | Basic | Advanced | Advanced |
| Alert Channels | Email + Teams | All | |
| Remote Desktop (Native) | ✓ | ✓ | ✓ |
| Remote Desktop (Web) | — | ✓ | ✓ |
| Patch Management | ✓ | ✓ | ✓ |
| Managed Defender | — | ✓ | ✓ |
| SIEM/XDR Dashboard | — | ✓ | ✓ |
| Script Library | — | ✓ | ✓ |
| Task Scheduler | — | ✓ | ✓ |
| Knowledge Base | — | ✓ | ✓ |
| SSO + MFA | — | — | ✓ |
| ConnectWise Sync | — | — | ✓ |
| Multi-Org Admin | — | — | ✓ |
| White-Label | — | — | ✓ |
| Support | Priority | Dedicated |
You pay for the number of active agents (endpoints) connected to your DEXtra platform. If an agent is offline for 30+ days, it stops counting toward your bill. No per-user fees — your whole team gets access.
Only direct user conversations with the AI consume Claude API tokens. System monitoring, patch scans, and background queries use our zero-token protocol — so monitoring 1,000 endpoints costs the same as monitoring 10.
Yes. Upgrade immediately or downgrade at the end of your billing cycle. No penalties, no contracts. Annual plans are prorated if you upgrade mid-term.
Professional plans include a 14-day free trial with full feature access. No credit card required to start. Enterprise trials are available upon request.
Sensitive data is encrypted at rest with authenticated field-level encryption (Fernet: AES-128-CBC + HMAC-SHA256) and in transit with TLS. Agent credentials use DPAPI on Windows and Fernet encryption on the server. Role-based access control, HMAC authentication, and full audit trails are standard on all plans.
Enterprise plans include custom pricing based on volume. For Professional plans with 100+ agents, contact us for a volume discount.
14-day free trial. No credit card required. Full feature access.